Support

Apollo Hosting values your business and have a variety to support options available to meet your needs. Our technical support is based out of our headquarters in Austin, TX, and is completely in-house. Our skilled representatives are here 24/7 to help resolve your hosting issues. Don't hesitate to use any of the following resources for your assistance.

PreSales FAQ
Our PreSale FAQ contains detailed information on a variety of topics our videos and QuickStarts only touch upon briefly. For more in depth information, use the FAQ. More

QuickStart Guides
These Flash videos are packed with information about getting started in various aspects of hosting. Learn the basics of ecommerce, reseller and domain hosting. More

Knowledgebase
Constantly updated with the latest support information, the Knowledgebase can provide the answers to many common questions. More

Video Tutorials
Learn about your control panel, FTP, email and more with these visual tutorials. Watch as each process is explained in a friendly, step-by-step manner, right on the screen. More

Online Manuals
Manuals for various applications provided by Apollo Hosting, including control panels, ecommerce software, and additional applications.

Forums
Interact with fellow customers in our forums. Join this community of website owners and share your knowledge and experience while learning from others. More

Help Desk
Manned 24/7 by our technical support staff. In order to better assist customers, Apollo Hosting's Help Desk has been divided into sections. More

Live Chat
Our Online PHPLive Chat is an always-on system to help get your questions answered fast. Available 24 Hours a day 7 Days a Week and 365 Days a Year! Chat Live

Phone Support
In order to better track and assist you with your phone support needs, we have implemented a Client ID number that allows us to quickly retrieve and review your information when contacting a technical support representative. Access your number here, and proceed to the Contact page for phone numbers and hours of operation. More